BridgeSource Africa

Terms of Service

Last updated: 7 November 2026

1. Using this platform

These terms apply when you access or use the BridgeSource Africa platform. By using the platform, you agree to these terms. If you do not agree, please do not use the platform. You must provide accurate information and use the platform lawfully.

2. Our sourcing service

BridgeSource Africa provides request-led product sourcing and procurement support for products sourced from suppliers in China. We review customer requirements, research potential suppliers and, where appropriate, prepare quotations. Product listings and examples are provided to help customers describe their requirements; they are not confirmation that an item is in stock or available for immediate purchase.

3. Enquiries are not orders

Submitting an enquiry does not create a purchase contract, reserve stock or guarantee supplier availability, product quality, final price, shipping cost or delivery date. We will communicate relevant details for review. An order proceeds only after the applicable quotation and order arrangements have been expressly accepted and confirmed in writing by the parties.

4. Quotations and payment

A quotation will identify the products or services covered, currency, charges, validity period and any applicable conditions. Supplier prices, availability, exchange rates, shipping costs and other external charges may change before confirmation. The quotation or a separate written agreement will state the payment instructions, milestones, cancellation terms and any refund conditions. Do not send payment based solely on an enquiry or an unconfirmed estimate.

5. Customer responsibilities

You are responsible for providing complete and accurate product specifications, quantities, destination details and contact information. You are also responsible for checking that a product may lawfully be imported, marketed and used in the destination country, including applicable permits, standards, taxes, customs duties and import restrictions, unless a written agreement expressly assigns a specific task to us.

6. Suppliers, carriers and delivery

Sourcing may involve independent suppliers, manufacturers, inspection providers, freight forwarders and carriers. Their services may be governed by separate terms. We will communicate the responsibilities and arrangements applicable to a confirmed order in its quotation or written order documentation. We do not promise a delivery date until the relevant arrangements have been confirmed.

7. Acceptable use and intellectual property

You must not misuse the platform, interfere with its security, submit unlawful or misleading material, attempt unauthorised access, or use automated activity to disrupt the service. The platform's text, design, branding and other materials are owned by or used with permission by BridgeSource Africa and may not be copied or commercially reused without permission, except where applicable law allows.

8. Availability and liability

We aim to keep the platform accurate and available, but we do not guarantee uninterrupted or error-free access. To the extent permitted by applicable law, the platform is provided without warranties that cannot properly be excluded, and we are not responsible for indirect or consequential losses arising from use of the platform. Nothing in these terms excludes liability that cannot legally be excluded or limits any rights you have under mandatory consumer protection laws.

9. Privacy

Our handling of personal information is explained in our Privacy Policy, which forms part of the information governing use of this platform.

10. Changes and contact

We may update these terms as the platform and services develop. The latest version will appear on this page with its updated date. Questions about these terms may be sent to bridgesourceafrica@gmail.com.